| Ordering Information All new items come directly from the distributors & wholesalers. All vintage and antique itemscome from Estate Sales, Auctions and other avenues. They are described to the best of our ability, including any flaws or damage an item may have. We will not sell anything that we wouldn't have in our own homes. We sell only quality items! All vintage and antique items are limited to 1 on hand unless otherwise stated Your Privacy: One Girls Trash understands our customers' concerns regarding the privacy of the information they share with us. We hold our customers, and the information they share with us, in the highest regard. Maintaining your privacy is critical to us. We will not sell, share, or rent your information to others in any way. Please rest assured that your information is safe with us. Payment: We offer several payment options. We will gladly accept Visa, MasterCard, Discover, Confimed Paypal and US Money Orders/Cashiers Checks. We also have a Layaway Department. Email us at:info@onegirlstrash.net for information. Shipping costs are based on the package weight and the ship to zip code or country. All shopping cart shipping costs are for Priority & Standard, U.S.A shipping only. APO and International Buyers please email us for shipping costs to your area. Shipping: We attempt to ship your order within 48 hrs of being received. If there is a problem with your order we will contact you about it. If an item ordered is no longer available, you will not be charged for that item. Due to the ever changing inventory we can not back order out of stock items. Over sized items will be shipped the least expensive , safest, and most convenient method possible for the buyers Returns: Customers often ask what our return policy is. We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right. If the problem is our fault, you will receive 100% refund including shipping fees. If the problem is size, color or you just change your mind, you will get a refund of your purchase price, no shipping costs are refunded . Please contact before returning an item for authorization. Returns must be received within 7 days. |
Frequently asked Questions BILLING QUESTIONS -------------------------------------------------------------------------------- Can I order over the phone? Yes, please call customer service at 1-636-256-9831. Can I fax in my order? Yes, send order and payment information to 1-636-256-9831. You will get a follow-up call confirming your order. When I receive my order confirmation does this mean I have been billed? No, you are not billed until your order ships from our location. You are also not billed for any item that is not shipped. How do I pay using PAYPAL? Electing Paypal as your payment method is as easy as falling down! Just click the Paypal button at the end of your order form and follow the instructions. Unconfirmed Paypal orders will not be filled. Where do I send Checks / Money Orders? Send checks & money orders along with your a copy of your order to: One Girl's Trash 1529 Froesel Ellisville, MO 63011 USA All payments must be made in US Funds. GENERAL QUESTIONS -------------------------------------------------------------------------------- How will I know if there is a problem with my order? We will email you with problems after the order has been processed. This generally takes 2-3 days after the order is placed. If you have not supplied an email address we will call the supplied phone number. I want to speak with someone about my order. Who do I call? Please call customer service at 1-636-256-9831. How are credit card orders billed? All credit card billing will appear on your statement as One Girl's Trash INC. |
| Gifts, Collectibles, Fashions & Unique Treasures New * Vintage* Antique One Girl's Trash |